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Return & Exchange Policy
At Modern Center, we strive to provide our customers with quality products that they will love. If you are not completely satisfied with your purchase, we are here to help. We offer a 7-day return and exchange policy.
Returns
- Time frame: You have 7 calendar days to return an item from the date you received it.
- Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Return Shipping: The cost of returning the item is the responsibility of the customer. This will not be reimbursed by Modern Center.
Exchanges:
- Time frame: Similarly, you have 7 calendar days to exchange an item from the date you received it.
- Eligibility: To be eligible for an exchange, your item must be unused and in the same condition that you received it. It should also be in the original packaging.
- Exchange Shipping: As with returns, the cost of shipping the item back to us for an exchange is the responsibility of the customer.
How to Initiate a Return or Exchange
To initiate a return or exchange, please follow these steps:
- Contact Us: Reach us at 0326-1747282 with your order number and the reason for your return/exchange.
- Package Your Return: Carefully package the item in its original packaging and include a copy of your receipt or proof of purchase.
- Ship Your Return: Mail your return to the return address provided by our customer service team. Please note that you will be responsible for paying for your own shipping costs for returning your item.
Once we receive your item, we will inspect it and notify you on the status of your return or exchange.
We strive to create a shopping experience that you can trust and appreciate your understanding of our return and exchange policy.
Please note: Modern Center reserves the right to refuse a return or exchange if the item received is determined to be damaged or if the return request is beyond the 7-day time limit.
If you have any further questions about our return and exchange policy, please feel free to reach us at 0326-1747282. We’re here to help!
